Equalli ships your item using insured express DHL couriers whenever possible. For all countries not covered by DHL service area Equalli.com reseved the right to use couriers including but not limited to Fedex, EMS or Registered post. All orders are insured for the full value of the purchase. In the case the item is received damaged please take photos immediately and contact our customer support department for immediate replacement of your item. For items within the AT NIGHT COLLECTION with a value less than $250 USD we will ship using registered post. Please allow 10-16 days for your item to arrive safely. All items within the AT NIGHT COLLECTION over $250 USD we will still ship using insured express DHL couriers.